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Terms & Conditions


Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties.

Delivery Policy

Goods will be delivered within 2-4 working days. Goods will require a signature on delivery.

Refund / Cancellation Policy

If you need to cancel/amend an order please email enquires@herts-firewood.co.uk. All emails will be responded to within a working day. You will have a timeframe of 12 hours in a working day to cancel any orders and obtain a refund within 5 working days. (Working days are Monday to Friday). Once the goods have been dispatched the order cannot be cancelled.

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